Privacy Policy
Overview
The Punta Cana Venue Collection ("we", "us", "our") operates The Punta Cana Venue Collection (the "Site"). This Privacy Policy explains how we collect, use, share, and protect personal information when you use the Site, contact us, or book a venue inspection service (the "Services").
Information We Collect
We collect the following types of information:
- Identifiers & contact details: name, email, phone, country/region.
- Event details: event type (wedding, proposal, corporate, etc.), preferred date(s), estimated guest count, venue preferences, budget range, notes.
- Technical data: IP address, device identifiers, browser type, operating system, pages viewed, referring/exit pages, timestamps, approximate location.
- Cookies & similar technologies: see Cookie Policy below.
- Communications: inquiries, emails, messages, and call notes.
- Vendors/venues (if you list with us): business name, contact person, location, amenities, pricing, availability, photos, and terms.
Sources of Information
- Directly from you (forms, email, chat, phone, bookings).
- Automatically through cookies/SDKs when you use the Site.
- From service providers and partners (e.g., analytics, payment, marketing, map, or booking platforms).
How We Use Information
- Provide, operate, and improve the Site and Services.
- Respond to inquiries and provide quotes or proposals.
- Match clients with suitable venues and coordinate inspections.
- Send transactional messages and administrative notices.
- Personalize content and measure site performance.
- Detect, prevent, and address security or fraud issues.
- Comply with legal obligations.
Legal Bases (EEA/UK only)
If you are in the EEA/UK, we process personal data when: (i) necessary to perform a contract or take steps at your request; (ii) based on our legitimate interests (e.g., site security, analytics, service improvement) where they are not overridden by your rights; (iii) with your consent (e.g., non‑essential cookies/marketing); or (iv) to comply with legal obligations.
Sharing of Information
We share information with:
- Service providers (hosting, CMS, analytics, email/SMS, CRM, maps, payment, customer support) bound by confidentiality and data‑processing terms.
- Venue partners to the extent necessary to arrange viewings/quotes at your request.
- Professional advisors (legal, accounting) and authorities when required by law.
- Business transfers: in a merger, acquisition, or asset sale, data may transfer subject to this Policy.
We do not sell personal information.
Retention
We keep personal information only as long as needed for the purposes above and to meet legal, tax, and accounting obligations. Retention periods vary by record type and jurisdiction. Upon request, we will delete or anonymize data unless we must retain it.
International Transfers
We are based in the Dominican Republic and may use providers located in other countries. Where required, we implement safeguards such as Standard Contractual Clauses for EEA/UK transfers.
Your Rights
- EEA/UK: access, rectification, erasure, restriction, objection, portability, and withdrawal of consent (where applicable). You may lodge a complaint with your local data protection authority.
- California (CPRA): right to know, delete, correct, and opt‑out of sharing for cross‑context behavioral advertising. We do not sell personal information. To exercise rights, see Contact Us below.
- Other regions: you may have similar rights under local law.
Children
The Services are not directed to children under 13 (or under 16 in the EEA/UK). We do not knowingly collect data from children. If you believe a child provided data, contact us to remove it.
Security
We implement reasonable technical and organizational measures appropriate to the risk (e.g., HTTPS, access controls, backups). No method of transmission or storage is 100% secure.
Third‑Party Links
Our Site may link to third‑party sites or embed third‑party content (e.g., maps, videos). Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Policy. We will post the new version with an updated Effective date and, when required, request renewed consent for material changes.
Contact Us
For questions or requests regarding privacy: puntacanavenuecollection@gmail.com
Postal address: Punta Cana, Dominican Republic